Amazon Basic Masterclass: A to Z Account Management – Self-Paced Training
About Course
This course is ideal for individuals who are comfortable with self-paced learning through pre-recorded videos and structured modules.
In this comprehensive program, we will guide you through the foundational steps to becoming an effective and skilled Amazon Virtual Assistant (VA).
Whether you are completely new to Amazon or looking to enhance your existing skills, this course is designed to equip you with the knowledge and practical understanding needed to support Amazon sellers efficiently.
You will learn how to navigate Amazon Seller Central and assist with essential tasks such as:
- Catalog Management
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Inventory management
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Order processing
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Pricing
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Customer service
The course also introduces best practices, workflows, and commonly used tools employed by successful Amazon VAs to help sellers manage and grow their businesses.
By the end of the course, you will have the skills and confidence to support Amazon sellers and streamline their operations, making you a valuable asset to any Amazon-based business.
| Study anytime at your own convenience |
| Lifetime access to all training modules and pre-recorded class videos. |
| Lifetime access to our Student Portal |
| Exclusive GC community for networking and support Terms and condition apply |
| Access to our Student to Amazon VA Success Road Map Program Road Map – Stage 1 – Discovery Road Map – Stage 2 AMZ VA Academy Stage 3 – Seller R Agency Stage 4 – Execution – with 100+ agencies and company websites where you can apply Stage 5 – Upskills and Exclusive Event |
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The discussion in this course focuses exclusively on Amazon Seller Central. It does not cover third-party tools, PPC, Product Sourcing, or Logistics and Supply Chain Management. |
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Knowledge Check’ program (1 on 1 Coaching – 2 times per batch) Ang Knowledge Check ay isang activity na ginagawa natin upang malaman kung talagang napanood mo ang video at kung paano mo ito naintindihan. Sa Knowledge Check, magna-navigate ka ng mga tools at ipapakita mo sa amin kung paano gamitin at i-navigate ang mga ito. No Discussion about 3rd party tools such as Helium 10, Favro, and other tools. Access to tools and navigation in Seller Central is allowed only during the training session. Access outside the scheduled training is not permitted and is limited to participants who attend the live discussion. |
| Q: Can I do the internship program? A: Yes, as long as you have completed the 2-day live training and meet the internship criteria. Two weeks internship only per batch, no extension |
| Certificate of Completion from AMZ VA ACADEMY (training) Certificate of Completion from Seller R Agency (OJT) |
Course Content
Official Channels
Pa join ako sa ating mga official channel.
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Links to our Official channels
Pre- Recorded Video – Play here
“If a lesson video does not play, please use the link provided here.”
“Kung hindi gumana ang video ng lesson, pakigamit ang link na ibinigay dito.”
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Welcome to AMZ VA Academy – Pre- Recorded Video – Play here
12:35 -
Introduction to Weekly Review & KPI Feedback – Pre- Recorded Video – Play here
02:45 -
What is Amazon Virtual assistant job – Pre- Recorded Video – Play here
28:14 -
Understanding different Amazon selling models and their functions
00:52 -
How Seller Setting Up their Amazon Seller Account
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Types of Amazon seller accounts
02:49 -
Steps to Accept an Invitation to an Amazon Seller Account
21:56 -
FBA vs. FBM Listing
32:16 -
Add Products Overview
40:03 -
Add Products Manually – Existing Listing
09:52 -
Add Products Manually – New Listing
59:11 -
Add Products via Upload
23:42 -
Complete Your Drafts
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View Selling Applications
17:40 -
Improve Listing Quality
04:00 -
Upload images using the Image Manager
10:42 -
Upload images via the edit option on the Manage Inventory page
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Upload and Manage Videos
02:37 -
Upload images via flatfile
56:07 -
Manage All Inventory
03:02 -
Manage All Inventory – Search suppressed and inactive listings
12:11 -
Manage All Inventory – Improve Listing Quality
01:34 -
Manage All Inventory – Improve Listing Quality in bulk
06:49 -
Manage All Inventory – Potential duplicates
04:38 -
Manage All Inventory – Fix Price Alerts
14:02 -
Manage All Inventory – Custom Products
15:49 -
Manage All Inventory – Review compliance
15:49 -
Manage All Inventory – FBA Dashboard
26:05 -
Manage All Inventory – FBA inventory
04:44 -
Manage All Inventory – Remove Unfulfillable Inventory
23:42 -
Manage All Inventory – FBA Shipments Overview
06:31 -
Manage All Inventory – FBA Opportunities
04:34 -
Manage All Inventory – FBA Analytics
08:53 -
Manage Seller Fulfilled Products
07:38 -
Sell Globally
05:21 -
FBA Inventory
04:44 -
FBA Shipments
35:53 -
Create FBA Shipments
50:18 -
Remote Fulfillment with FBA
21:40 -
Manage Orders
33:38 -
Multi-Channel Fulfillment
04:55 -
Order Reports
03:27 -
Upload Order-Related Files
07:06 -
Manage Returns
01:22 -
Manage SAFE-T Claims
02:47 -
A+ Content Manager
40:10 -
Create A+ Content
40:34 -
Amazon Vine
08:55 -
Deals
05:12 -
Coupon/Vouchers
21:15 -
Price Discounts
04:20 -
Prime Exclusive Discounts
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Create a Promotion
07:20 -
Tailored Promotions
07:39 -
Manage Store
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Create Storefront
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Business Reports
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Amazon Fulfillment Reports
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Return Reports
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Inventory Reports
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Account Health
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Feedback Manager
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A-to-Z Guarantee Claims
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Chargebacks
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Performance Notifications
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Voice of the Customer
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Buyer-Seller Messages
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Contact Amazon Seller Support
Introduction to Amazon Seller Central for VAs
In this session, you’ll embark on a deep dive into the Amazon Seller Central platform, learning how to navigate and utilize its key features and powerful tools. You will explore the different Amazon selling models, including Fulfillment by Amazon (FBA) and Merchant Fulfilled Network (MFN), gaining a comprehensive understanding of their unique functions and benefits.
As a Virtual Assistant, you’ll discover the crucial role you play in supporting Amazon sellers, from effectively managing inventory and processing orders to optimizing product listings and enhancing customer interactions. By the end of this week, you’ll have a solid foundation in Amazon Seller Central, setting you up for success as a valuable asset to Amazon sellers worldwide.
Let’s get started on this exciting journey! 🌟
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Day 1: Part 1 – Welcome to AMZ VA Academy
12:35 -
Day 1: Part 2 – What is Amazon Virtual assistant job
28:14 -
Amazon selling models & their functions
00:52 -
How Sellers Set Up Their Amazon Seller Account
03:52 -
Types of Amazon seller accounts
02:49 -
How to Accept an Amazon Seller Account Invite
21:56 -
FBA vs. FBM Listing
32:16 -
Week 1 : Assessment
Catalog management
This lesson covers how to add, organize, update, and maintain product listings on Amazon. You’ll learn how to manage product details, categories, and ensure accuracy to boost visibility and sales.
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Add Products Overview
40:03 -
Add Products via upload – Existing Listing
09:52 -
Add Products via Upload – New Listing
02:07:26 -
Add Products via Upload
23:42 -
Complete Your Drafts
57:27 -
View Selling Applications
57:27 -
Improve Listing Quality
57:27 -
Upload images using the Image Manager
57:27 -
Upload images via the edit option on the Manage Inventory page
01:32:13 -
Upload and Manage Videos
57:27 -
Upload images via flatfile
56:07 -
Add size charts
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Assessment
Inventory Management
In this section, you’ll learn how to assist in managing inventory and supporting sellers on Amazon, whether they are handling fulfillment themselves or using Fulfillment by Amazon (FBA). You will gain insights on how to support global selling, coordinate shipments to Amazon’s fulfillment centers, and manage remote fulfillment. The course will also cover how to track shipments, optimize FBA inventory, and identify growth opportunities for your client’s business. By mastering these tasks, you'll be well-equipped to help Amazon sellers streamline their operations and expand their business.
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Manage All Inventory
03:02 -
Manage Inventory: Find Suppressed & Inactive Items
12:11 -
Day 1: Manage Inventory & Improve Listings
03:25:09 -
Manage Inventory & Boost Listing Quality
06:49 -
Manage Inventory – Fix Potential Duplicates
03:25:09 -
Manage All Inventory – Fix Price Alerts
03:25:09 -
Manage All Inventory – Custom Products
15:49 -
Manage All Inventory – Review compliance
15:48 -
Manage All Inventory – FBA Dashboard
26:05 -
Manage All Inventory – FBA inventory
01:57:27 -
Manage Inventory – Remove Unfulfillable Stock
01:57:27 -
Manage All Inventory – FBA Shipments Overview
01:57:27 -
Manage All Inventory – FBA Opportunities
04:35 -
Manage All Inventory – FBA Analytics
08:54 -
Manage Seller Fulfilled Products
07:38 -
Sell Globally
05:22 -
FBA Inventory
04:44 -
FBA Shipments
35:53 -
Create FBA Shipments
50:18 -
Remote Flfillment with FBA
21:40 -
Assessment
Orders and Non – PPC Promotion Management
In this lesson, we will focus on the following topics:
Orders: Understanding how businesses process customer orders, including the steps involved in managing and fulfilling them. This process may involve tasks such as inventory checks, order confirmations, packaging, and shipping.
Non-PPC Promotion: Exploring marketing strategies that do not rely on pay-per-click (PPC) advertising. These methods include organic approaches like search engine optimization (SEO), social media marketing, email marketing, influencer partnerships, and content marketing. Non-PPC strategies are cost-effective and help build long-term relationships with customers.
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Manage Orders
33:38 -
Multi-Channel Fulfilment
04:55 -
Order Reports
03:27 -
Upload Order-Related Files
07:06 -
Manage Returns
01:22 -
Manage SAFE-T Claims
02:48 -
A+ Content Manager
40:10 -
Create A+ Content
40:35 -
Amazon Vine
08:56 -
Deals
05:12 -
Coupon/Vouchers
21:15 -
Price discounts
04:21 -
Prime Exclusive Discounts
00:00 -
Create a Promotion
07:21 -
Tailored Promotions
07:39 -
Assessment
Store Management, Reports and Payments Management, Performance
In this lesson, we will focus on the following topics:
Store Management: Understanding how to effectively manage a store, including inventory, listings, and overall operations.
Reports and Payments Management: Reviewing tools and strategies for generating reports and managing payment processes.
Buyer-Seller Messages: Best practices for effective communication between buyers and sellers to enhance customer satisfaction.
Help: Exploring support resources and troubleshooting methods to address common issues.
Settings: Navigating and configuring account and store settings for optimal performance.
Learn More: Additional resources and information to deepen understanding.
Common Tools to Use: A guide to the most useful tools for streamlining store and business operations.
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Manage Store
01:22:17 -
Create storefront
01:36:16 -
Business Reports
01:22:17 -
Amazon Fulfilment Reports
01:22:17 -
Return Reports
01:22:17 -
Inventory Reports
01:22:17 -
Account Health
02:23:02 -
Feedback Manager
01:19:45 -
A – to – Z Guarantee Claims
01:19:44 -
Chargebacks
01:19:45 -
Performance Notifications
01:34:57 -
Voice of the Customer
01:19:44 -
Buyer-Seller Messages
01:49:02 -
Contact Amazon Seller Support
01:49:02 -
Guidelines for contacting Selling Partner Support
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Assessment
Amazon VA Career Readiness and Certification
Create Resume and Portfolio
Final Assessment
Certification of Completion
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Sample Resume
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Sample Online Portfolio
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Sample video introduction
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Final Assessment and Certification
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
Student Ratings & Reviews
At AMZ VA Academy, our mission is simple: to empower aspiring Virtual Assistants with practical, real-world skills.